Laboratory Operations and Maintenance
Xiangpu provides professional laboratory operations and maintenance services. Leveraging cutting-edge expertise and years of hands-on experience, we offer comprehensive day-to-day upkeep and troubleshooting, supported by digital tools, remote monitoring, and big data analytics, to ensure your laboratory operates safely, reliably, and at peak efficiency.
●Four Core Advantages
>> 60-minute response mechanism <<
Effective customer service skills
The solution was implemented promptly.
Collect customer feedback through multiple channels and from various sources.
60-Minute Rapid Response Mechanism
24-hour response and immediate handling.
Resolve customer issues within 7 days.
>> Coverage in over 80 cities <<
Present in over 80 cities nationwide
Implement localized services
Local administration: a unified management system is implemented nationwide.
>> Independent Laboratory Consumables Stockpile <<
Possesses an independent laboratory consumables warehouse.
For storing commonly used consumables across multiple systems.
Ensure timely supply nationwide.
Effectively address the time-consuming nature of consumables procurement.
>> 95% professional engineering team <<
95% professional engineering team
Proficient in their respective fields of expertise.
Able to accurately and comprehensively understand customer needs.
And swiftly implement and complete it.
● No. 1: Comprehensive troubleshooting for all system issues in the laboratory
Tailor-made, specialized solutions:
By integrating customer needs with years of industry expertise, we provide our clients with professional, meticulous services across 16 major laboratory systems.
Laboratory Decoration and Renovation System
Laboratory Furniture System
Laboratory HVAC System
Laboratory Gas Supply System
Laboratory Pure Water System
Laboratory Automated Control System
Laboratory Fire Protection System
Laboratory Three-Waste Treatment System
Laboratory animal facility
Laboratory Temperature-Controlled System
Laboratory Cold Storage System
Laboratory Biobank
Laboratory Intelligent Logistics System
Multifunctional Laboratory System
Laboratory Instruments and Consumables System
Smart Laboratory Management System
● No. 2 Laboratory Renovation
Laboratory renovation, upgrade, and modernization services across various fields:
Laboratory renovation for existing buildings, office‑space refurbishment, workshop remodeling, and the upgrading of aging laboratories—offering an integrated design‑and‑construction solution for comprehensive laboratory upgrades.
● No. 3 On-site Laboratory Maintenance and Servicing
We provide clients with long-term on-site operational support, ensuring continuous oversight of laboratory facility usage and prompt, accurate resolution of any issues. Our maintenance and upkeep services span the entire lifecycle of the client’s laboratory, comprehensively safeguarding its safe, stable, and efficient operation.
Inspection
1 time per day
Supreme People's Procuratorate
3–6 months per time
● No. 4 Laboratory Relocation
We offer customized relocation services tailored to our clients’ needs, leveraging both domestic moving best practices and cutting-edge international packing expertise to deliver a world‑class relocation experience. One‑stop service, with safety and peace of mind.
On-site inspection
Inventory of laboratory items
Develop a scientifically sound relocation plan.
and emergency response plan
Performance Evaluation
Instrument Testing Staff for Relocation
With customers regarding valuable instruments
Performance verification prior to disassembly
Both parties sign to confirm.
Both parties witnessed.
Conduct with mutual witness from both parties.
After the comparison and debugging are completed
Instrument performance and the instrument’s performance prior to relocation
Both parties sign to confirm.
Instrument relocation
Staff members disassemble the instrument.
Packaging instruments, reagents, etc.
Test Delivery
For instruments after reinstallation
Conduct another performance test.
Both parties sign to confirm delivery.
● No. 5 Laboratory Emergency Repair
For emergency malfunctions that compromise laboratory safety—such as leaks of flammable or explosive materials and wastewater/gaseous emissions, power outages or electrical leakage, abnormalities in the fire‑suppression system, or malfunctions in the supply‑and‑exhaust air‑handling system—multiple targeted contingency plans have been developed to effectively reduce the occurrence of laboratory safety incidents.
● No. 6 Regular Follow-up Inspections
Professional technical engineers conduct regular follow-up visits and on-site inspections to address customers’ practical concerns, gather their feedback, and deliver meticulous, expert‑level service.
Phone follow-up
1 time/month
On-site inspection
3–6 months per time
● No. 1 Laboratory Technical Training
Integrate theory with hands-on practice, with professional engineers assisting laboratory personnel in mastering scientific methodologies.
Depending on the training content, we offer a variety of skill‑training methods, including classroom instruction, live demonstrations, and hands‑on practice.
System Standards Training
Industry Standard Training
Operations Management Training
● No. 2 Laboratory Technical Consultation
We tailor consulting solutions to meet each client’s needs and dispatch our experts to the site promptly for on‑site guidance.
We provide personalized, one-on-one services to ensure effective consulting and enhance management capabilities.
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Unit 302, No. 1744 Gangzhong Road, Huli District, Xiamen, China
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